Compensair helps travelers pursue potentially eligible compensation claims after flight delays, cancellations or denied boarding.
How it works
A traveler submits flight and disruption details. The service evaluates the case and, where eligible, handles paperwork and follow-up.
Eligibility matters
Not every disruption qualifies. Route, airline, jurisdiction, timing and the circumstances of the disruption can affect eligibility. The amount mentioned in marketing is a potential maximum, not a guaranteed payment.
Verdict
Compensair can reduce the administrative burden of a claim, but travelers should check eligibility and service terms before proceeding.
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What Compensair is designed to do
Compensair helps travelers pursue eligible flight disruption claims. Whether compensation is available depends on the circumstances, applicable passenger-rights rules and the details of the disruption. A claims service does not mean every delayed or cancelled flight qualifies.
Before submitting a claim
Keep your booking confirmation, boarding pass where available, disruption notices, receipts and communications from the airline. Check which flights and disruption reasons are covered and understand the service fee or commission before agreeing to representation.
Claim service vs handling it yourself
Some travelers prefer the convenience of a claims service, while others may choose to contact the airline or relevant body themselves. Compare the work involved, the service fee and your confidence in managing the claim.
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FAQ
Does every flight delay qualify for compensation?
No. Eligibility depends on factors such as route, delay circumstances and applicable passenger-rights rules.
What documents should I keep?
Keep booking and flight information plus messages about the disruption and relevant receipts. Exact requirements depend on the claim.
Is compensation guaranteed if I use a claims company?
No. A service can assist with an eligible claim, but it cannot make an ineligible disruption qualify or guarantee a successful outcome.
Check the fee model before assigning a claim
Claims services can save time, but understand how fees are calculated and whether any additional cost applies if legal escalation becomes necessary. Compare the expected convenience with the amount you could potentially retain by handling an eligible claim yourself.
Keep a simple disruption timeline
Record scheduled and actual times, notices from the airline and any rerouting information while the trip is still fresh. A clear timeline can make it easier to explain what happened and identify which passenger-rights rules may be relevant to the case.